Float T&C's | Moreton Hall Health Club

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FLOAT TERMS & CONDITIONS

Terms & Conditions of Just Float

You must not use the flotation tank if you:
1. Suffer from incontinence, nausea, uncontrolled epilepsy or psychotic episodes.
2. Have a history of regular ear infections.
3. Are currently sick with a contagious illness.
4. Have been medically advised not to float.
5. Have open or bleeding wounds.
6. Have an acute skin conditions.
7. Have a pacemaker or have a serious heart condition.
8. Have a recent spray-on tan or freshly coloured hair.
You must shower before using the flotation tank to remove any oils, conditioner, moisturiser, etc.
If you opt for a membership, it begins on the date of your first payment or a later date of your choosing, and payment will be taken each month on the same date as the start of your membership.
As as Silver member, I am able to purchase additional float sessions for £35 each. As as Gold member, I am able to purchase additional float sessions for £30 each.
If my membership falls out of good standing for non-payment, or I choose to terminate my membership, all float credits will expire within 30 days.
My membership fees are not refundable.
Paid Float sessions are able to be passed onto family and friends to use.
If you wish to cancel your Just Float membership you will need to provide 30 days notice in writing to membership@moretonhallhealthclub.co.uk.
Use of the Floatation Facilities and use of the Club premises is strictly subject to the rules & regulations of the Club in effect at any time.
Membership may be terminated by management for violation of any of the rules or regulations of the Health & Fitness Club or for conduct deemed by the Management detrimental to the welfare, good order or character of the Club and its members.
Monthly subscriptions to Just Float are not assignable or transferable. Membership deposits and membership fees are not refundable, even in the case of injury, illness or if a member moves from the area.
The member warrants that he/she is in good health and not suffering from any illness or disease.
The health questionnaire must be completed and signed by all applicants in advance of using the Float facilities.
The member acknowledges that the Health Club accepts no liability whatsoever for any personal injury or property damage sustained by the member and the member acknowledges that he/she enters the Health Club premises and uses the facilities, apparatus and equipment entirely at his/her risk.
The Health Club will use its best endeavours to ensure that all facilities, apparatus and equipment are maintained in working order but the Club accepts no responsibility to the member for the failure or breakdown of any equipment.
In the event of any dispute arising between a Member of the Health Club and the management of the health Club, the decision of the Management of the Club is final.
The member will read and adhere to all health and safety regulations before using the floatation tanks or any other equipment.
Just Float opening hours are available on our website. Such hours may be lengthened or shortened at the absolute discretion of Just Float with or without any prior notice being given to members. Just Float shall endeavour to give members reasonable notice of change to such hours.
On occasions when necessary maintenance is required, Just Float, or parts thereof, may be closed. Just Float shall endeavour to give members reasonable notice of this wherever possible.

The above terms and conditions are subject to change.

The direct debit information below only applies to those paid monthly direct debit memberships.

GIVING NOTICE TO CANCEL

Moreton Hall Health Club, on behalf of Just Float will continue to collect your monthly subscription on a rolling basis. Should you not wish to continue subscribing you must give notice of 1 calendar month. The notice should be in writing to membership@moretonhallhealthclub.co.uk. PLEASE NOTE: should a payment fall within your notice period the full instalment will be required.

COLLECTING YOUR MONTHLY SUBSCRIPTIONS

-GoCardless is our agent for the collection of your monthly subscriptions. GoCardless will collect your subscription monthly in advance on our behalf by Direct Debit.

-If you fail to make a payment on time, you will incur the following charges:

Fail to pay the subscription on the due date £15.00.
Fail to pay the missed subscription within 7 days of the date of a reminder correspondence £30.00.
Fail to pay the arrears and accrued charges within 7 days of the date of a Final Notice £45.00.

- Late payment charges become payable immediately when they are incurred.

- Moreton Hall Health Club, on behalf of Just Float will collect directly any termination payment which becomes due. Any notice served on you in accordance with the terms of this contract, will be deemed to have been delivered to you the next day after it is despatched by us, or our agent.

-If you would like to make a complaint with the service you have received from GoCardless, this should be in writing or by e-mail to (complaints@gocardless.com). You may also request a copy of our complaints handling policy.

If you fail to pay any amount due under this agreement for a period of more than 30 days, then we may pass the debt to a third party company for collection. The costs incurred in employing the third party company will be borne by you including the costs in tracing you should you have changed address without telling us.

PRIVACY AND DATA PROTECTION

We take great care to ensure that any information we hold about you is kept safe and secure. This section explains how and why the Service Provider uses your personal information.

The Service Provider & GoCardless will need to collect and process personal information in order to be able to provide you with the services. The personal information required includes:

your personal details (such as your name, address, date of birth, telephone number and email) - financial information (such as bank account details)
medical information (which is provided to the Service Provider)

Your details and financial information

GoCardless & Service Provider requires this information in order to collect and process payments. It will also use the information for related purposes, e.g. keeping records of financial transactions for a number of years (as required by law and the Direct Debit Indemnity) or to pursue unpaid debts. GoCardless may anonymise and aggregate data (so that it no longer identifies you) and then use it for analysis and reporting purposes. Some of the information GoCardless collects and processes will also be shared with the Service Provider (e.g. details of a missed payment)